India-based IT services and business consulting provider Tata Consultancy Services (TCS) has partnered with the UK’s Mansfield Building Society to support the latter’s digital transformation.
Under the partnership, TCS will deploy its advanced digital banking solution TCS BaNCS for Core Banking, along with its Digital Home Lending Solution.
TCS’ core banking solution will advance the building society’s digital transformation by providing an enhanced digital experience for members.
Its home lending solution will simplify the mortgage value chain, ensuring Mansfield Building Society remains customer-centric, operationally resilient, future-ready, and compliant.
Also, TCS will migrate the Building Society’s digital banking solutions to the cloud and integrate with ecosystem partners to enhance efficiency across digital and intermediary channels.
TCS UK & Ireland head Amit Kapur said: “We are happy that the Mansfield Building Society has selected us for this transformative program.
“TCS BaNCS and TCS Digital Home Lending will provide Mansfield Building Society with a best-in-class and modern banking solution that will help them meet their members’ growing expectations in the online savings and mortgage lending space while retaining their personal approach which is centred around the customer.
“This partnership strengthens our presence in the building societies sector which is reinforced by our strong track record of providing transformative solutions to the credit union and other organisations across the UK.”
TCS’ digital technologies, data-enhanced decision-making, and advanced product design will benefit Mansfield members through a seamless experience.
Its scalable solution will help Mansfield Building Society advance the growth of its mortgage and savings customer base while supporting expansion into niche market segments.
Also, the tech-enabled solution will make it easier for both customers and mortgage intermediaries to deal with the Building Society.
The Indian IT company said that its partnership with Mansfield Building Society will strengthen its presence in the financial sector in the UK, where it has been operating for 50 years.
The Mansfield IT executive Iain Lister said: “We pride ourselves on our excellent service and personal approach and, therefore, finding a partner that can support our physical branch operation and provide a state-of-the-art digital experience is critical in ensuring that we meet the needs of all our members now and in future.
“After a strenuous selection process, it was clear that there was only one solution which met all our requirements, especially when you consider TCS’ experience of delivering successful transformation programs, their ethical approach to business, and their relationship with existing clients which dovetails well with our mutual ethos and core values.”
