Q2, a digital transformation solutions provider for the financial services sector, has been selected by Community Bank of Louisiana to advance the lender’s digital banking strategy.
The initiative is designed to deliver a unified and robust banking experience for the bank’s consumers.
Established in 1901, Community Bank of Louisiana primarily serves rural communities in Northwest Louisiana.
Community Bank of Louisiana president and CEO Jayce Simpson said: “Partnering with Q2 is a key part of our strategy to make banking with us as simple and enjoyable as possible.
“Through Q2’s best-in-class products, we’re excited to deliver a faster, more comprehensive mobile experience, allowing them to quickly and conveniently tend to their banking needs.
“The enhanced digital banking experience will allow us to deliver the personalised service that customers are used to experiencing within the branch.”
By leveraging Q2’s digital banking platform, the bank intends to enhance its mobile banking experience, making digital services more accessible and convenient.
The partnership will enable Community Bank of Louisiana to integrate a suite of Q2 products, including Q2 Innovation Studio, Q2 Sentinel, ClickSWITCH, Positive Pay, and Centrix.
All these products are designed to improve customer engagement.
Headquartered in Texas, US, Q2 specialises in providing digital transformation solutions for banks, credit unions, alternative finance companies, and fintechs globally.
The company’s data-driven digital engagement tools cater to consumers, small businesses, and corporate clients, with a focus on delivering innovative and secure solutions. Q2 is listed on the New York Stock Exchange.
Q2 product management vice president Anthony Ianniciello said “Our partnership with Community Bank of Louisiana underscores how community banks can leverage technology to enable customers to transact anytime, anywhere, with any device.
“Q2 is pleased to partner with Community Bank of Louisiana to help deliver innovative, personalised banking experiences to their customers.”
Last month, Q2 was chosen by First Pacific Bank to strengthen its commercial banking capabilities. First Pacific Bank deploys Q2’s unified digital banking platform to deliver a seamless user experience across retail, small business, and commercial banking.
The Q2 platform also supports integrations with services such as Zelle and FedNow, while offering advanced fraud protection measures.