Rabobank, Netherlands-based financial services provider, has chosen the Zafin platform to enhance its product, pricing, and billing capabilities as part of its digital transformation strategy.
The decision supports Rabobank’s aim to deepen client relationships and provide seamless digital experiences for both clients and employees. The banking and financial services company has over 9.1 million customers.
Zafin is a provider of SaaS core modernisation and transformation solutions for banks. Its platform will replace existing pricing tools of Rabobank and reduce the cost of creating, changing, and launching customised product propositions and pricing for retail and corporate clients.
The implementation of the Zafin platform will provide Rabobank’s internal teams with a consistent view of product, billing, and invoicing information across all channels. This unified approach aims to reduce revenue leakage, offer real-time insights into customer banking needs, and enhance the digital banking experience for Rabobank’s diverse clientele.
Rabobank payments manager Paul Wolda said: “Innovation lies at the heart of Rabobank’s digital transformation journey. It supports our mission of ‘growing a better world together’ and our goal to improve the every-day life of our customers.
“Zafin is recognised as a trusted partner by many banks worldwide. Working with Zafin reinforces our commitment to invest in innovative technologies that modernise our legacy applications, drive operational efficiencies, lower costs, and offer our clients a more personalised and sophisticated banking experience.”
Rabobank, operating on cooperative principles, provides a range of services including retail banking, wholesale banking, private banking, leasing, and real estate services.
Founded in 2002, Zafin is based in Vancouver, Canada, and specialises in SaaS solutions that help banks streamline operations, increase revenue, and improve customer experiences.
The Zafin platform enables business users to design and manage pricing, products, and packages, while allowing technologists to streamline core banking systems, thus accelerating the time to market for new products and offers.
Zafin EMEA sales senior vice president Hali Khan said: “Our partnership with Rabobank is a significant milestone in our mission to deliver core modernisation solutions for the banking industry. For decades, Rabobank has maintained leadership in sustainability-oriented banking, and we are excited to help transform its pricing and billing capabilities in the Netherlands.
“We look forward to working with the Rabobank team to optimise its business operations and ensure its diverse customers receive the most personalised banking experiences for their financial well-being.”
