nCino, a provider of cloud-based banking solutions, has enhanced collaboration with Salesforce to expedite the provision of top-tier cloud solutions to the financial services industry.

The latest move extends the longstanding partnership between nCino and Salesforce, which was initiated in 2011.

Both firms aim to empower financial institutions with digital advancements that enhance operational efficiency, foster transparency, mitigate risks, and simultaneously foster customer growth and loyalty.

nCino chairman and CEO Pierre Naudé said: “Our strategic partnership with Salesforce has enabled nCino to transform the financial services industry by providing industry-specific solutions that drive efficiencies, deliver intelligence, and help institutions modernise for a more agile future.

“We’re glad to again be expanding our work with Salesforce and are committed to utilising each other’s strengths to further benefit financial institutions of all sizes around the globe.”

Salesforce global technology partners executive vice president Brian Landsman said: “nCino’s success is a testament to the enormous opportunity in front of ISVs building on Salesforce.

“Salesforce is the world’s #1 AI CRM, trusted by thousands of partners to power purpose-built solutions for highly specialised industries. The expansion of our work with nCino will only accelerate how our customers are reimagining the future of personalised financial services.”

Under the agreement, nCino will enhance its integration with Salesforce platform tools, such as CRM, enriched with AI and automation, and Financial Services Cloud.

The advancements are poised to provide financial institutions leveraging both nCino and Salesforce with increased capabilities to revamp customer experiences in areas like onboarding, loan origination, deposit account opening, and portfolio management.

In addition, the expanded agreement introduces updated commercial terms anticipated to enhance nCino’s subscription gross margins.

It also outlines minimum payment commitments from nCino for the initial four fiscal years of the extension, coupled with an extension of the agreement term until 2031.