
Guidewire has announced a $60m investment over the next five years to expand its operations in Japan, focused on enhancing its cloud platform for Japanese insurers.
The initiative aims to drive profitable growth, improve business and IT agility, ensure regulatory compliance, and support the expansion of Guidewire’s local team and ecosystem.
In addition to the investment, Guidewire has announced enhancements to its PolicyCenter and BillingCenter products to better cater to Japanese insurers.
New features include policy change reversals, proration, and effective time, along with support for the Japanese language, documentation, and training.
Also, pre-built integrations for personal auto and expanded features for homeowner, earthquake, and commercial group policies are planned to be released by 2027.
Guidewire CEO Mike Rosenbaum said: “Guidewire is honoured to have earned the trust of Japanese insurers by delivering the most comprehensive claims platform specifically tailored to their unique needs.
“Over the next five years, we plan to invest more than $60 million to enhance our end-to-end cloud platform in Japan with powerful innovations like AI, helping our customers boost underwriting precision, accelerate speed to market, and operate with increasing agility.”
Guidewire is a trusted platform for property and casualty (P&C) insurers worldwide, with over 570 insurance brands across 42 countries relying on its products.
The company’s core systems leverage data, analytics, digital, and artificial intelligence to define cloud platform excellence for P&C insurers.
Operating in Japan since 2008, Guidewire is a trusted partner for over ten Japanese insurance companies, including Tier 1 insurers.
Currently, more than 60% of Japan’s insurance gross written premiums are being processed through Guidewire ClaimCenter, highlighting the company’s significant market presence.
Guidewire senior vice president and Asia Pacific managing director Shaji Sethu said: “Japan is a key market for Guidewire, and we are committed to helping our customers transform their operations to stay competitive in an evolving landscape.
“With increasing regulatory pressure and the challenges of legacy systems weighing heavily on Japanese insurers, we remain focused on supporting their successful migration to the cloud.
“Our goal is to drive measurable improvements in speed-to-market, underwriting effectiveness, and operational efficiency, empowering insurers to meet the rising expectations of both customers and regulators. We plan to do this by growing our team in Japan.”