FirstOntario Credit Union has selected Swiss banking software provider Temenos to enhance its online and mobile experience for consumers and small businesses.
By leveraging Temenos Digital, FirstOntario Credit Union aims to provide a more personalised and seamless financial experience including readiness for consumer-driven banking. This is expected to address the changing needs of its members.
FirstOntario Credit Union is a member-owned financial institution that serves more than 133,000 members across Hamilton, Niagara, Halton, and the southwest regions, extending to Chatham-Kent.
The credit union focuses on supporting its members and reinvesting in the communities it serves.
FirstOntario Credit Union CEO Lloyd Smith said: “Temenos has been a trusted partner for our core banking, and we’re pleased to extend the collaboration to enhance our digital capabilities.
“Temenos Digital is an exciting step forward in our innovation journey, enabling us to deliver best-in-class online and mobile experiences that strengthen our support for our members and communities.”
Temenos Digital will enable FirstOntario Credit Union to gain a 360-degree view of its members, enabling the delivery of tailored services that enhance satisfaction and loyalty.
Transitioning from its legacy systems, the credit union seeks the agility and flexibility required to expand its member base and accelerate innovation in financial services.
This implementation will also see the integration of FirstOntario Credit Union’s core and digital banking capabilities onto a unified platform, which the credit union has long relied on through Temenos’ core banking solutions.
The consolidated platform is expected to simplify operations, reduce complexity, and improve the efficiency of managing technology.
Besides, the upgraded digital platform will not only benefit FirstOntario Credit Union’s Credit Union’s primary operations but will also enhance the digital capabilities of its divisions, Saven Financial and Creative Arts Financial.
Temenos Americas president Rodrigo Silva said: “We’re delighted that FirstOntario has chosen to expand its partnership with Temenos.
“Temenos Digital’s proven capabilities, combined with our expertise and commitment to the Canadian market, will support FirstOntario’s ambitious growth objectives and deliver an exceptional digital experience for its members, today and into the future.”
