First Community Credit Union (FCCU) has selected payments and financial services technology provider Fiserv’s DNA core processing platform to support its future growth and operational efficiency.
The decision extends FCCU’s partnership with Fiserv, which has spanned over three decades.
Based in Missouri, US, FCCU manages $4.5bn in assets and operates 42 branches, nearly half of which are located within a major national retailer’s stores.
The credit union serves more than 400,000 members across multiple counties in Missouri and Illinois.
FCCU provides financial services to communities in St. Louis County, St. Louis City, Franklin County, Jefferson County, St. Charles County, Warren County, and the Illinois counties of Madison, Monroe, and St. Clair.
FCCU president and CEO Glenn Barks said: “We are a high-touch credit union with a number of our branches uniquely located in the stores of a large national retailer. This is a significant differentiator for us among our members, but we take immense pride in blending in-person service with the digital experience.
“We picked DNA because it is a technologically sophisticated solution that will prime our organisation for the future and keep us on the cutting edge of banking technology.”
The DNA platform was chosen for its modern, member-centric architecture, which enables enhanced operational efficiency, seamless integration, and advanced commercial banking features.
Headquartered in the US, Fiserv specialises in payments and financial technology solutions, including digital banking, card issuer processing, e-commerce, merchant acquiring, and its Clover cloud-based point-of-sale platform.
Fiserv core account processing solutions president Dudley White said: “We are committed to listening and acting to ensure our banking clients receive the solutions and support that they need, and that we meet and exceed their evolving expectations.”
“As we make continual investments in our core systems, we look forward to extending our partnership with First Community Credit Union to help them differentiate and enhance their offerings.”
Earlier this month, Fiserv was selected by Third Federal Savings & Loan to deploy the latter’s DNA platform to drive its digital transformation.
The banking company aims to enhance its digital banking capabilities and real-time transaction processing with Fiserv’s platform.
