US-based Commerce Bank has gone live with Swiss banking software provider Temenos’s Infinity loan origination solution in a move to increase operational efficiency and offer a seamless hyper-personalised customer experience.
Commerce Bank’s go-live comes after the successful transformation of its core banking system, migrating from legacy systems for deposits to Temenos’s modern, agile, and open platform personalised for the US market.
Temenos said that the bank moved more than 2.5 million customers and 6.9 million accounts to the former’s platform in 2022.
Temenos Americas president Philip Barnett said: “We are delighted to build on our close relationship with Commerce to modernise its loan origination capability. This latest go live proves the strength of our banking platform, which is tailored for the needs of US banks – from large regional incumbents, and global disruptors to challenger banks.
“Private banking is an increasingly competitive segment in the US and with Temenos, Commerce can continue to differentiate and meet the rising expectations for personalsed, fast and easy banking interactions.”
Temenos’s Infinity solution is said to provide powerful decisioning, highly customisable applications, dynamic features, and extensive third-party integrations.
It has been deployed to create a fast, omni-channel origination experience for securities-based loans and lines of credit offered though Commerce Bank’s private bank Commerce Trust.
Besides, the Infinity solution enables Commerce Bank to automate the process with increased digitisation for eliminating paper processes, enhancing reliability, and bringing down end-to-end product origination process to five minutes or less.
Commerce Trust president and CEO John Handy said: “Commerce helps high-net-worth individuals simplify their complex financial lives.
“The Temenos’s loan solution will help us keep ahead of the competition, to take the lending experience to the next level, increasing staff efficiency and customer satisfaction.”
Earlier this month, Puerto Rico-based Segura Bank International went live with Temenos’s core banking platform deployed in the cloud to drive a new digital bank for mid to high earners in Latin America.