Advisor360° has announced the launch of Tandem, a new customer relationship management (CRM) solution tailored for independent registered investment advisers (RIAs).

This multi-custodial product offers a reporting engine, secure document management, financial planning integrations, and a client-facing portal.

The cloud-based Tandem platform incorporates artificial intelligence (AI)-driven tools to automate financial workflows and address regulatory requirements. The development of this tool leverages Advisor360°’s technology infrastructure and follows the acquisition of Parrot AI.

Tandem aims to streamline client record-keeping, financial planning, and reporting processes by automating these tasks. This reduces the need for manual administrative work and enhances client interactions with AI-generated insights.

The system is built to log and audit actions to meet SEC and Reg BI compliance standards.

Advisor360° chief product and engineering officer Mat Mathews said: “We are thrilled to provide Advisor360°’s enterprise-quality, integrated solutions in a way that addresses the needs of billion-dollar independent RIAs.

“Tandem marks the first in a series of offerings from Advisor360° that will empower growing firms to expand client relationships with sophisticated tools typically reserved for larger institutions.”

In addition to Tandem, Advisor360° plans to release Parrot AI as a separate offering. Parrot AI will allow advisers to record, transcribe, and summarise meetings, generating notes and files compatible with major conferencing systems.

The acquisition of Boston-based Parrot AI in January 2025 expands Advisor360°’s AI capabilities. This integration enables advisors to manage meeting records effectively.

Advisor360° develops technology solutions for wealth management firms. Its integrated SaaS platform uses AI insights to connect financial advisers, clients, and home offices. This facilitates improved outcomes and innovation.

The company’s Unified Data Fabric supports its platform by integrating services that align with existing technology systems. Advisor360° is headquartered in Weston, Massachusetts.