Border Bank, a Minnesota-based community bank, has partnered with Jack Henry to overhaul its technology framework, aiming to enhance customer service and operational efficiency.
This move is designed to support the bank’s growth and future requirements.
Established in 1935 to cater to agricultural needs along Minnesota’s Canadian border, Border Bank has expanded its services to various sectors. These include manufacturing, hospitality, and commercial real estate in North Dakota and metro Minneapolis.
Now nearing $1bn in assets, the bank requires a versatile tech platform to manage growth and address increasing demands efficiently.
Jack Henry’s core processing system will replace outdated methods, boosting operational productivity and streamlining business processes.
Border Bank chief operating officer Tammy Stanton said: “Jack Henry won our business because of their commitment to innovation, transparency, and customer service.
“Their clear vision for the future, openness, and strong reputation for delivering on commitments gave us confidence that they were the right long-term fit for us. Their modern technology and plug-and-play philosophy will help us better meet the needs of our growing customer base and differentiate ourselves from competitors.”
Border Bank’s clients across retail, business, and enterprise sectors will gain access to financial management tools via the Banno Digital Platform, Banno Business, and JHA Treasury Management.
Through Jack Henry’s open ecosystem, which includes over 950 API-integrated third-party fintech options, Border Bank can tailor its offerings according to its distinct business strategies.
Additionally, Jack Henry’s modernisation approach will deliver a continuous flow of advanced service components via the public cloud, ensuring strategic advantages. Listed on Nasdaq, Jack Henry is a financial technology company.
Jack Henry bank solutions president Jonathan Baltzell said: “Border Bank is a great example of a community bank that has been integral to the development in its region, providing businesses and families with the reliable financial support they need.
“At Jack Henry, we are proud to equip them with modern technology to enhance their services while also laying the foundation for a long-term technology strategy to serve their communities for many generations to come.”
Last month, Capital Credit Union transitioned to Jack Henry’s Symitar platform to support its growth objectives.
