AI-powered patient access and revenue cycle management solutions provider Infinx has launched its Intelligent Revenue Cycle Automation Platform for healthcare providers.
The platform combines generative AI (GenAI) and machine learning with human expertise to address key hurdles in healthcare, such as staff shortages, claim denials, and payment delays.
It will help healthcare providers automate complex revenue cycle tasks, and improve processes like patient financial clearance, claims management, and reimbursements.
Also, the platform’s ability to handle both routine and complex RCM tasks allows providers to boost their operations and easily address growing payer requirements, said Infinx.
In addition to consultative automation, ongoing support, and professional services, the platform is said to easily coordinate between technology and human intervention.
Infinx chief product officer Navaneeth Nair said: “We’ve built this platform to go beyond simple task automation, it’s about creating a system that optimises healthcare operations by addressing the real challenges of resource allocation and quality improvement.
“With seamless EHR integration, 24/7 operation, and customisation capabilities, Infinx customers hand off repetitive, mundane and complex reasoning tasks to automation.
“Clinical and revenue cycle staff see increased verifications, approvals, clean claim rates, reduced denials, timely payments and have more time to focus on higher-value work.”
Infinx said that its platform targets essential areas of revenue cycle management, allowing healthcare providers to minimise mistakes and enhance financial outcomes.
It delivers prior authorisation management and claims management, along with eligibility verification and benefits checks.
The platform is said to provide benefits for healthcare providers including faster reimbursements and increased revenue, automation and scalability, and improved efficiency and accuracy.
It reduces errors and delays in claims processing to enable faster reimbursements, directly improving cash flow and the provider’s overall financial stability.
The platform operates continuously, ensuring that tasks such as claim submissions and eligibility checks are completed around the clock, freeing up the staff.
Also, it automates repetitive and complex tasks involved with prior authorisations, claims management, and eligibility verification workflows to reduce the need for manual intervention.
Infinx CEO Jaideep Tandon said: “Infinx’s intelligent revenue cycle automation platform is purpose-built to save customers time and deliver clear, immediate ROI. “By incorporating a human-in-the-loop when needed, we maximise the effectiveness of automation. With short implementation cycles, we deliver impactful results fast.”
